Welcome to the newly redesigned Self-Service Advertising application!

Please select your category of advertisement.

This type of ad is unavailable via our self-service application. Please call XXX-XXX-XXXX to place your ad.

Corporate Advertisers

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Frequently Asked Questions

General Contact Information

Support Email: c2cwebreview@washpost.com

Support Phone: 202-334-5779


How do I place an ad?

You can place a Classified ad in The Washington Post by using this web site. If you experience problems placing your ad, please contact us using one of the following methods:

By Phone:
To place, correct or cancel an ad, call 202-334-6200 (outside the Metro area: 866-350-9503).
Private party advertisers may use Visa, MasterCard or American Express to pay for Classified ads placed over the phone. Please have your credit card number and your card expiration date available when you call to place your ad.

By Fax:
Ads may be faxed to The Washington Post and must meet the following criteria:

  • Copy must be typed (preferably in 14-point Arial)
  • Copy must include company name, logo and/or point of contact.

 

For non-commercial advertisers: 202-334-5888
For Merchandise: 202-334-6724
For Legal: 202-334-6724
For Jobs: 202-334-4850 or 800-219-7476
For Property Management: 202-334-5820
For Real Estate: 202-334-7635
For Telemarketing/Directories: 202-334-6724
For Automotive: 202-334-7635
For Obituaries: 202-334-7188 or 866-243-3973
For Magazine Market: 202-334-6724

By Mail:
Non-commercial clients
Attn: Mail Desk, 6th Floor
The Washington Post
Classified Advertising Department
1150 15th Street, N.W.
Washington, DC 20071-6200


Commercial clients
Attn: [Name of Section] (e.g. Automotive)
The Washington Post
Classified Advertising Department
1150 15th Street, N.W.
Washington, D.C. 20071-6200

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Which browsers do you support?

Our online order entry system supports the following Web browser versions:

  • IE 8+
  • Firefox 14+
  • Chrome 23+
  • Safari 8+

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What are the deadlines to place Ads through this website?

 

For Rentals:

Publication Date

Deadline

Friday/Saturday

Tuesday by 4:00pm

Sunday

Friday by 4:00pm

 

For Roommates, Auto, Jobs, Real Estate, Merchandise:

Publication Date

Deadline

Monday

Friday by 4:00pm

Tuesday

Friday by 4:00pm

Wednesday

Monday by 4:00pm

Thursday

Tuesday by 4:00pm

Friday

Tuesday by 4:00pm

Saturday

Thursday by4:00pm

Sunday

Friday by 4:00pm

 

For Death Notices:

Publication Date

Deadline

Monday

Thursday by 4:00pm

Saturday

Friday by 4:00pm

Sunday

Saturday by 3:00pm

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How much does an ad cost?

The cost of your ad depends on a number of factors, including how long you want the ad to run and how much information you put in your ad. The easiest way to get a sense of your cost is to get started online. After we ask you a few questions, you'll be able to see your pricing options.

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What forms of payment do you accept?

Advertisers who have established commercial accounts with The Washington Post may order an ad against their commercial account. Advertisers without an established commercial account with The Washington Post may use Visa, MasterCard or American Express to pay for their Classified ads.

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How do I upload photos to my ad?

You can upload photos while you're ordering your ad. Don't worry if you don't have photos ready at that time?you can also upload them after you've placed your order by following the instructors in your order confirmation e-mail.

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How can I get a Washington Post Account?

Please contact our New Accounts team at 202-334-4090 or newacct@washpost.com.

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What is my account number?

Your account number is the number assigned to your company by The Washington Post. Typically, you can find this information on the invoice sent to you from The Washington Post. If you don't know your account number or can't locate it, please call us at 202-334-4090 or 800-627-1150 (ext. 44090).

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What is my billing phone number?

Your billing phone number is the number that The Washington Post has on file to contact your company to discuss billing or invoice issues. If you don't know your billing phone number, please call us at 202-334-4090 or 800-627-1150 (ext. 44090).

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What if the site won't accept my current account number and billing phone number?

If this happens, please call us at 202-334-4090 or 800-627-1150 (ext. 44090).

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How do I update my Washington Post account information?

To update your Washington Post account information, please e-mail AcctChgs@washpost.com.

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Can I feature my company logo in my ad?

To feature a logo in your ad, you must submit it to us ahead of time so that we may ensure quality reproduction in the newspaper. To learn more, please e-mail adv_logos@washpost.com.

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How can I find out my contract rate?

To determine your contract rate, please contact your Washington Post Account Manager or contact our Customer Accounting Office at 202-334-4785 or CustAcct@washpost.com.

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How can I update my ad once it has been placed?

Information on updating your ad is included in the confirmation e-mail you'll receive when you've successfully placed your ad. If you can't locate your confirmation e-mail or need assistance, please call us at 202-334-5779 and have your ad number available.

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Why didn't my ad appear online?

If you're placing a rental or car ad in print, it will typically appear online the day before your print ad is in the paper. For any other category of advertising, your ad will appear online on the same day as the print ad.

If your print ad is in the paper and you still do not see your ad online, please call:

  • (202) 334-5779 for roommates and non-commercial residential ads
  • (888) 658-7368 for commercial rental ads
  • (888) 780-1286 for car ads

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Why doesn't the preview of my ad look correct?

The preview is not an exact replica of what appears in the paper. To get a closer approximation, you can request a proof online during the checkout process. If selected, a .PDF file will be automatically e-mailed to you once the ad has been reviewed and released by a Washington Post sales representative.

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Why does the text on the site look so small?

You may need to adjust your browser's text size; to do this, check your browser's settings under View/Text Size.

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Why was my credit card not accepted?

If your credit card was not accepted, please call us at 202-334-4720.

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Why will the site not accept my current account number and billing phone number?

Sometimes this happens when our account records differ from yours. To resolve this discrepancy, please contact us at 202-334-4720 or CustAcct@washpost.com.

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Why do I keep getting error messages that don't make sense?

If you keep receiving error messages that you don't understand, please attempt to take a screen shot or write down the error message and call our Technical Support team at 202-334-5779.

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